Douglasville Georgia Phone Directory
The Douglasville phone directory covers contact info for city government offices, the city clerk, police, and Douglas County court services that serve Douglasville residents. The city's main phone line is 770-920-3000. With a population near 40,540, Douglasville is the county seat of Douglas County, so both city and county offices are based here. This page lists the numbers, addresses, and web links you need to reach the right office.
Douglasville Quick Facts
Douglasville Phone Directory for Open Records
Open records requests in Douglasville go through the City Clerk's Office. The clerk's office processes all open records requests for city departments. If you need a document from any part of city government, this is where you start. You can submit your request in person at city hall, by email, or through the city website. The process follows the Georgia Open Records Act at O.C.G.A. § 50-18-70, which gives any person the right to inspect and copy public records.
The city's open records page explains the steps and provides contact info for the clerk's office. The screenshot below shows the Douglasville open records request page.
Visit douglasvillega.gov to submit your request online.
From this page, you can fill out a request form and send it to the clerk. Staff will review your request and respond within three business days as state law requires. Simple requests for routine documents often come back sooner than that. Larger requests that involve a lot of records may take more time, and the city will let you know the expected timeline.
You do not need to explain why you want the records. Georgia law does not ask for a reason. The law is clear on this point. Anyone can ask.
Douglasville City Clerk Phone Directory
The City Clerk's Office in Douglasville handles more than just open records. This office also manages business licenses, alcohol permits, city council meeting minutes, and general administrative tasks. If you are not sure which department to call, the clerk is a good place to start. Staff can answer your question or point you to the right person.
City Hall is at 6695 Church Street, Douglasville, GA 30134. The main line is 770-920-3000. Hours are Monday through Friday. When you call, you can ask for the clerk's office directly. Walk-in visits are welcome during business hours for payments, form pickups, and document requests. The clerk's office also handles requests that come in by mail, though in-person and online submissions tend to get faster responses.
The clerk's office is the central hub for public contact in Douglasville. One call to 770-920-3000 can get most things moving in the right direction.
Douglas County Court Phone Directory
Douglasville is the county seat of Douglas County. That means the county courthouse is right in town. The Douglas County Clerk of Superior Court handles civil cases, criminal cases, real estate filings, and other court records. The courthouse is on Hospital Drive in Douglasville. For case lookups, certified copies, and filing questions, the superior court clerk is the office to call.
The GSCCCA portal at gsccca.org/search covers all 159 Georgia counties, including Douglas. You can search for deed records, lien records, and UCC filings through this statewide database. Basic name searches are free. The portal is useful when you need to check property records or verify filings in Douglas County without visiting the courthouse.
The probate court in Douglas County handles wills, estates, guardianships, and marriage licenses. The magistrate court deals with small claims, landlord-tenant disputes, and warrant applications. Each court has its own phone line and hours. Check the Douglas County government website for a full directory of court offices and contact info. Most court records are public under Georgia law unless a judge has ordered them sealed.
Douglasville Phone Directory for Police Records
The Douglasville Police Department handles its own open records requests for law enforcement documents. If you need an incident report, accident report, or arrest record, your request goes through the police department rather than the city clerk. Contact the police records unit for details on how to submit your request. Most departments accept written requests by email or in person.
Under the Georgia Open Records Act, police agencies must respond within three business days. Records tied to active investigations may be exempt from release under O.C.G.A. § 50-18-72. But most closed case files, accident reports, and routine incident reports are available to the public. If the department denies your request, they must cite the specific exemption that applies and put the denial in writing.
For non-emergency calls, use the police department's main line. Do not call 911 for records requests. The records division is the right contact for document requests, and they can tell you what is available before you file a formal request.
How Douglasville Phone Directory Lookups Work
Finding the right phone number in Douglasville starts with knowing which level of government holds the records you need. City hall handles city-level records. The county clerk handles court filings and property records. The police department handles law enforcement records. Each has a separate process, but all follow the same state law.
Fees for records in Douglasville follow state guidelines. The first quarter hour of staff time to search for records is free. After that, fees are based on the hourly pay of the lowest-paid employee who can do the work. Copies run about 10 cents per page. Electronic copies are often cheaper. Always ask about fees before the office starts work on your request so you know what to expect.
If you run into trouble getting records, the Georgia Attorney General's office enforces the Open Records Act. You can file a complaint if an agency fails to respond on time or denies your request without a valid reason. Most agencies in Douglasville follow the rules without issue, but it helps to know your options.
Tips for Douglasville Phone Directory
Call early in the morning for the shortest wait times. Phone lines at city hall and the courthouse tend to be busiest between 10 AM and 2 PM. If you get voicemail, leave a clear message. Include your name, phone number, and a brief note about what you need. Most staff call back within one business day.
For open records, always put your request in writing. A phone call can help you figure out which office to contact, but the formal process under Georgia law starts with a written request. Email works. So does the online form on the city website. Keep a copy of everything you send and receive.
Nearby Cities
Several cities near Douglasville have their own phone directory pages with government contacts and records information. If you need to reach an office outside Douglas County, check these nearby cities.