Johns Creek Georgia Phone Directory
The Johns Creek phone directory covers city government offices, the police department, and public records contacts for this north Fulton County suburb. Johns Creek has a population of about 81,167, making it one of the larger cities in the Atlanta metro area. This page lists phone numbers for the City Clerk, the Johns Creek Police Department, the open records request portal, and the Fulton County Clerk of Superior Court that handles county-level records for Johns Creek residents. Contact info here comes from official city and county government sources.
Johns Creek Quick Facts
Johns Creek Phone Directory City Clerk
The Johns Creek City Clerk is the main contact for city records and public information. You can call the clerk's office at 678-512-3212. The City Clerk handles meeting minutes, ordinances, resolutions, and other official city documents. This office is also the starting point if you are not sure which department holds a record you need. The clerk staff can point you in the right direction or take your request directly.
Johns Creek City Hall is at 11360 Lakefield Drive, Johns Creek, GA 30097. This is also where the police department is based. The building houses most city offices, so if you need to visit in person, you can handle several things in one trip. Hours are Monday through Friday during normal business hours. Call ahead to make sure the office you need will be open, since some departments may have shorter hours on certain days.
The city website at johnscreekga.gov has a full page on how to request public records in Johns Creek. The page states that public records are all documents, papers, letters, books, maps, photographs, and recordings held by the city. This is a broad definition that covers most of what city government produces and receives. The page walks you through how to submit a request and what to expect in terms of timing and cost.
The screenshot below shows the Johns Creek open records request page on the city website.
From this page you can access the online request form or find the contact info for the records custodian who handles your request.
Johns Creek Police Phone Directory
The Johns Creek Police Department is at 11360 Lakefield Drive, Johns Creek, GA 30097, the same address as City Hall. The main phone number is 678-474-1600. This is the non-emergency line for general calls, records requests, and department info. For emergencies, call 911. The police department serves all of Johns Creek and handles incident reports, accident records, and other law enforcement documents.
Police records in Johns Creek follow the same open records rules as other city documents. You can file a request through the city's GovQA portal at johnscreekga.govqa.us. The site says to please complete the online Request for Public Records. This system tracks your request and sends email updates as it moves through the process. It is the fastest way to get a police report or other law enforcement record in Johns Creek without calling or visiting in person.
Some police records may be exempt from disclosure. Active investigations, records that could endanger an officer or witness, and certain juvenile records are among the files that the department may withhold under state law. If your request is denied, the department must tell you why and cite the specific part of the Georgia Open Records Act that applies. Under O.C.G.A. § 50-18-72, the list of exemptions is specific and agencies cannot make up their own reasons to deny a request.
Johns Creek Phone Directory Open Records
The Georgia Open Records Act gives everyone the right to inspect and copy public records from any state or local agency. This law is the backbone of the Johns Creek phone directory and records access system. You do not need to be a Johns Creek resident to make a request. You do not need to give a reason for asking. The law says the records are open. Period.
Johns Creek must respond to your request within three business days. The first quarter hour of staff time is free. After that, the charge is based on the hourly pay of the lowest-paid employee who can handle the search. Copies cost 10 cents per page for standard paper. Electronic records may be provided by email at no extra cost if the city already has them in digital form. The city clerk's office coordinates open records requests across all departments.
If the city takes too long or refuses your request without a valid reason, you have legal options. Under O.C.G.A. § 50-18-73, you can file a complaint with the Superior Court. The court can order the city to hand over the records and may award attorney fees if the denial was not made in good faith. Violations of the Open Records Act can also bring fines of up to $1,000 for a first offense and $2,500 for repeat violations within 12 months under O.C.G.A. § 50-18-74.
Johns Creek Phone Directory County Records
Johns Creek sits in Fulton County, so state court records, property filings, and other county-level documents are handled by the Fulton County Clerk of Superior Court. The clerk's office is at 136 Pryor Street S.W., Atlanta, GA 30303. The main phone number is (404) 613-5313. This is the office for civil cases, criminal felony cases, real estate filings, and other records that go beyond the city level.
You can search Fulton County court records online through the Fulton County Clerk website. The site has case search tools, a fee schedule, and filing instructions. For Johns Creek residents, this is where you look up property deeds, liens, and court cases that are filed at the county level. The site also has contact info for the various divisions within the clerk's office, so you can call the right desk instead of going through the main switchboard.
Fulton County is the most populated county in Georgia, and the clerk's office handles a heavy volume of records. Phone wait times can be long, especially in the middle of the day. Try calling first thing in the morning for the best chance of getting through quickly. The GSCCCA also has a page for Fulton County with clerk contact info and links to county indexes.
Using the Johns Creek Phone Directory
Johns Creek is a relatively new city. It was incorporated in 2006. That means city records only go back to that year. For records before 2006, you will need to contact Fulton County directly since the area was unincorporated at that time. The county handled all government services before the city existed, and those older records are still at the county level.
The GovQA portal is the best tool for making open records requests in Johns Creek. It gives you a written record of your request, a tracking number, and automatic updates. This is better than calling because you have everything documented. If there is ever a dispute about timing or what you asked for, the portal has a full log. For quick questions that do not need a formal request, calling the city clerk at 678-512-3212 is fine. Staff can often answer simple questions over the phone without needing a formal submission.
Keep in mind that Johns Creek contracts with the Fulton County Marshal for court enforcement and with the Johns Creek Police for law enforcement. There is no separate municipal court in Johns Creek as of now. Traffic and ordinance cases go through the Fulton County system. This is different from larger cities like Atlanta that have their own municipal courts. If you are looking for a court case in Johns Creek, start with the Fulton County courts.
Fulton County Phone Directory
Johns Creek sits in Fulton County, and many public records for city residents are held at the county level. The Fulton County Clerk of Superior Court, Probate Court, and Magistrate Court all serve Johns Creek. For a full list of Fulton County government phone numbers, court contacts, and office locations, visit the Fulton County phone directory page.
Nearby Cities
Several cities near Johns Creek have their own government offices and phone directories. If you need contact info for an office in a nearby city, check the pages below.