Redan Georgia Phone Directory
The Redan phone directory covers contacts for DeKalb County government offices, court services, police records, and open records requests that serve Redan residents. Redan is an unincorporated community in DeKalb County with a population near 30,426, so all government services run through DeKalb County rather than a separate city hall. This page pulls together the phone numbers, web links, and office details you need to reach the right department for any public records question in the Redan area.
Redan Quick Facts
Redan Phone Directory for County Services
Because Redan is unincorporated, there is no city hall or city clerk to call. All government services come from DeKalb County. The main county phone line is 404-371-2000. That is the best starting point when you are not sure which department handles your issue. The operator can route you to the right office or give you a direct number.
DeKalb County runs a large government with many departments. For Redan residents, the most common contacts include the tax commissioner, voter registration, code enforcement, and the sheriff's office. Each has its own phone line and hours, but the central number will get you pointed in the right direction if you do not have a direct line handy.
The county seat is in Decatur. Most in-person business for Redan residents happens at the DeKalb County offices there. Some services also have satellite locations closer to the Redan area. Call ahead to check whether the office you need has a branch nearby before making the trip to Decatur.
Redan Phone Directory for Court Records
The DeKalb County Superior Court Clerk handles court records, real estate filings, and other legal documents for the entire county, including Redan. You can search court records through the clerk's website at dksuperiorclerk.com. The site has case search tools, filing info, and contact details for each division of the clerk's office.
The screenshot below shows the DeKalb County Clerk website where you can look up case records and filing information for the Redan area.
From this site you can find civil case info, criminal records, real estate recordings, and notary services. The clerk's main office is at the DeKalb County Courthouse in Decatur. Walk-in visits are welcome during business hours for basic requests like case lookups and certified copies.
For deed searches and lien records, DeKalb County participates in the statewide GSCCCA system. You can search those records at gsccca.org and pull up index information at no charge. If you need a full copy of a document, the clerk's office can provide one for a fee. The GSCCCA portal is handy when you want to search across multiple counties or need to look at records that span jurisdictions.
| Office | DeKalb County Superior Court Clerk |
|---|---|
| Address | 556 N. McDonough Street Decatur, GA 30030 |
| Phone | 404-371-2000 |
| Website | dksuperiorclerk.com |
Redan Phone Directory for Open Records
DeKalb County considers access to public records of paramount importance. That phrase comes straight from the county's own open records page. The county takes its duties under the Georgia Open Records Act seriously, and the process for making a request is straightforward. You can submit requests through the county's open records portal at dekalbcountyga.gov/communications/openrecords.
The screenshot below shows the DeKalb County open records page where Redan residents can submit public records requests.
This page explains how to submit a request, what to expect in terms of response time, and where to direct questions about the process. It is the best starting point for any open records question in the Redan area.
Georgia's Open Records Act is found at O.C.G.A. § 50-18-70 through § 50-18-77. The law says that all public records are open for personal inspection and copying unless a specific exemption applies. You do not need to be a DeKalb County resident. You do not need to explain why you want the records. Just put your request in writing. The county has three business days to respond under state law.
For police records, Redan is served by the DeKalb County Police Department. Open records requests for police reports and incident records should be sent to DKPDOpenRecords@dekalbcountyga.gov. The police department has its own open records process that runs separate from the general county portal. Response times may vary depending on how complex the request is and whether any exemptions apply to the records you are seeking.
Redan Phone Directory and Fees
Under Georgia law, the first 15 minutes of staff time spent searching for records is free. After that, fees are based on the hourly wage of the lowest-paid full-time employee who can do the work. Standard copies cost 10 cents a page. The county can also charge for electronic media if the records need to be provided on a CD or flash drive.
Before the county starts pulling records, they should give you an estimate of the total cost if it looks like the fees will be significant. You have the right to narrow your request to cut costs. For example, if you only need records from a specific date range, say so up front. The more specific your request, the less time it takes, and that means lower fees.
If you think the county has charged too much or denied a valid request, O.C.G.A. § 50-18-73 gives you the right to take the matter to court. The law says the losing party may have to pay the winner's legal fees. This gives agencies a strong reason to follow the rules and keep fees fair.
How Redan Phone Directory Requests Work
Since Redan has no city government of its own, the process is simpler in some ways than what you find in incorporated cities. There is only one level of government to deal with: DeKalb County. You do not have to figure out whether your records sit at the city or county level. They are all at the county level.
Start with the county's open records page for most requests. For court records, use the clerk's website. For police records, email the DKPD open records address. Those three paths cover the vast majority of what Redan residents need.
Call early in the morning for the shortest wait times. The main county number at 404-371-2000 is busiest between 11:00 AM and 2:00 PM. If you reach voicemail, leave a clear message with your name, number, and what you need. Staff typically return calls within one business day. For anything that needs a formal paper trail, use the online portal instead of the phone. Written requests start the clock on the three-day response deadline.
Georgia Open Records Act and Redan
The Georgia Open Records Act applies to every government office that serves Redan. The law at O.C.G.A. § 50-18-70 says that public records belong to the people of Georgia. Government offices are just the custodians. They must make records available for inspection and copying unless a specific exemption in O.C.G.A. § 50-18-72 applies. Common exemptions cover active criminal investigations, certain medical records, and some personnel files.
DeKalb County has made access easier than many counties by putting a clear open records process on its website. The portal logs your request and keeps a record of the interaction. That is useful if you ever need to show that you made a proper request and did not get a timely response. Most requests go through without any problems. Simple requests often come back within a day or two, even though the law allows three business days.
DeKalb County Phone Directory
Redan sits in DeKalb County, and all public records for Redan residents are held at the county level. The DeKalb County Clerk of Superior Court, the Probate Court, and the Magistrate Court all serve Redan. For a full list of DeKalb County government phone numbers, court contacts, and office locations, visit the DeKalb County phone directory page.
Nearby Cities
Several cities near Redan have their own government offices and phone directories. If you need contact info for an office in one of these areas, check the pages below.