Pooler Phone Directory Access
The Pooler phone directory covers city government contacts, open records services, and Chatham County court information for this growing city near Savannah. Pooler has a population of about 31,171 and sits in the western part of Chatham County. The main city phone number is 912-748-7261. This page gathers the key numbers, web links, and office details you need to reach the right department on the first call.
Pooler Quick Facts
Pooler City Hall Phone Directory
Pooler City Hall is at 100 SW Highway 80, Pooler, GA 31322. The building houses the city manager's office, finance, planning, and public works. Office hours are Monday through Friday, 8:00 AM to 5:00 PM. The general phone number is 912-748-7261. Front desk staff can connect you with any department. If you know which office you need, ask for it by name to save time.
The city has grown fast in recent years. That growth has brought more services and more departments, but the way to reach them stays the same. Call the main line or visit City Hall in person. Staff are used to a wide range of questions, from utility bills to building permits to records requests. For anything that needs a formal submission, they can point you to the right form or online portal. Most of the time, a quick phone call is all it takes to get an answer or get sent to the right place.
Walk-in visits work well for simple tasks. Bring a photo ID if you plan to pick up documents. For records requests that need a search, you may need to wait or come back. Calling first helps you know what to expect and what to bring along.
Pooler Phone Directory for Open Records
The City of Pooler has transitioned to CivicPlus NextRequest for handling open records requests. This online portal lets you submit a request, track its progress, and receive documents in digital form. It is the fastest way to get records from the city. You create an account, describe what you need, and submit. The city reviews the request and responds within the time frame set by state law. The system sends updates by email as the city works on your request.
The city's open records page at pooler-ga.gov explains the process and links to the request portal. The Georgia Open Records Act outlines how the public can request records, and the city follows those rules closely. The screenshot below shows the Pooler open records page.
From this page you can access the NextRequest portal, find the contact info for the records team, and read about what types of documents are available. Most city records are public unless they fall under a specific exemption in the law.
Under O.C.G.A. § 50-18-70, any person has the right to inspect and copy public records held by a government agency. You do not need to live in Pooler. You do not need to be a Georgia resident. You do not have to explain why you want the records. The law is clear on this point. Just put your request in writing, submit it, and the city must respond within three business days.
Pooler Open Records Fees and Rules
Fees follow state rules. The first quarter hour of staff time is free. After that, the city can charge based on the pay rate of the lowest-paid employee who can do the search. Standard copies run about 10 cents per page. Electronic copies are often free or very cheap. If you want to view records in person at City Hall, there is no fee for that. You just need to visit during normal hours.
The law at O.C.G.A. § 50-18-71 defines a public record as any document, paper, letter, map, book, tape, photograph, or similar material made or received by a government agency in the course of its work. That broad definition covers most things the city produces or gets. Emails, contracts, meeting minutes, budgets, reports, and permit files all qualify. The definition does not depend on format, so digital records count just the same as paper.
If the city denies a request, the denial must name the exact exemption from O.C.G.A. § 50-18-73 that applies. You can then decide to appeal or contact the Georgia Attorney General's office for help. Most routine requests go through without any problem at all.
Chatham County Courts in the Pooler Phone Directory
Court records for Pooler residents are managed by the Chatham County Clerk of Superior Court. The clerk handles civil filings, criminal case records, real estate deeds, liens, and other public documents. The main courthouse is in Savannah, the county seat. If you need court records related to a Pooler address or a Pooler resident, the Chatham County Clerk is the office to contact.
You can reach the Chatham County Superior Court Clerk online at superiorcourtclerk.chathamcountyga.gov. The website has case search tools, filing instructions, and information about certified copies and fees. The clerk's office handles a high volume of filings for the Savannah metro area, so call ahead if you plan to visit in person. That way you can confirm hours and what to bring.
For statewide searches, the GSCCCA portal at gsccca.org/search covers deed records, lien filings, and court indexes for all 159 Georgia counties. This is a free tool for basic searches. You type in a name or property address and see what documents exist. It is useful for Pooler residents who need to check records in Chatham County or any other county in the state without making a phone call or driving to a courthouse.
| Office | Chatham County Clerk of Superior Court |
|---|---|
| Location | Savannah, GA (County Seat) |
| Website | superiorcourtclerk.chathamcountyga.gov |
Pooler Phone Directory and Georgia Law
Georgia law gives residents strong rights when it comes to public records. The Open Records Act starts at O.C.G.A. § 50-18-70 and runs through § 50-18-77. These sections cover what counts as a public record, who can ask for them, how fast the agency must respond, and what fees are allowed. Every city and county office in Georgia must follow these same rules, Pooler included.
Some records are exempt from disclosure. The law at O.C.G.A. § 50-18-73 lists specific categories that may be withheld. Active investigation files, some personnel records, and sealed court documents are among the common exemptions. If the city denies a request, the denial must name the exact exemption. You can then decide whether to appeal or contact the Georgia Secretary of State or the Attorney General's office for guidance. The state takes open records compliance seriously and there are penalties for agencies that fail to follow the law.
Tips for the Pooler Phone Directory
Use the NextRequest portal for the fastest service. It gives you a tracking number, email updates, and a clear timeline. If you prefer to make your request by phone, call 912-748-7261 and ask for the records team. They can take your question and tell you how to submit a formal written request.
For court records, start online. The Chatham County Clerk website and the GSCCCA portal both let you search from home. If the record you need is not online, call the clerk's office and ask how to get a copy. Some records need an in-person visit to the courthouse in Savannah. Others can be mailed to you for a small fee. Always ask about costs before the office starts working on your request so there are no surprises.
Call early in the day if you can. Lines at both City Hall and the county clerk's office are shorter in the morning, especially before 10:00 AM. Leave a clear voicemail if no one picks up. Include your name, number, and what you are looking for. Staff at Pooler City Hall are generally good about returning calls the same day or the next business day.
Chatham County Phone Directory
Pooler sits in Chatham County, and many public records for Pooler residents are held at the county level. The Chatham County Clerk of Superior Court, the Probate Court, and the Magistrate Court all serve Pooler. For a full list of Chatham County government phone numbers, court contacts, and office locations, visit the Chatham County phone directory page.
Nearby Cities
Several cities near Pooler have their own government offices and phone directories. If you need contact info for an office in a nearby area, check the pages below.